English Bujhbo

Privacy Policy

Last updated: May 9, 2026

English Bujhbo ("we," "us," or "the app") provides a daily English-learning service for Bangladeshi learners. This Privacy Policy explains what information we collect when you use our mobile app or website, how we use it, and the choices you have. By using English Bujhbo you agree to the practices described here.

1. Information we collect

1.1 Account information

When you sign up, we collect the email address and display name associated with your Google account (or the email address you provide). We use Firebase Authentication to manage sign-in. We do not see or store your Google password.

1.2 Learning data

We collect information about your activity inside the app, including:

1.3 Voice recordings (speaking practice)

When you tap the microphone button to practice speaking, we record up to 8 seconds of audio. That audio is sent to a third-party speech-recognition service (DeepInfra, running OpenAI's Whisper model) so we can transcribe what you said and score your pronunciation. We do not retain your voice recordings on our servers; the audio is discarded after transcription. The transcript and your accuracy score are saved with your learning data so you can review your progress.

1.4 Notifications

If you enable daily reminders, we use your device's local notification system. We do not collect or store push tokens for our own use at this time.

1.5 Payment information (web only)

If you choose to upgrade to the full course via our website, payment is processed by EPS (or another local payment provider). We never see or store your card number, mobile-banking PIN, or bank login. We store the transaction ID, package purchased, amount, and timestamp so we can grant you access and provide receipts.

1.6 Device and analytics information

Firebase Analytics and Firebase Crashlytics collect standard device information so we can understand how the app is used and diagnose crashes. This includes:

We do not collect your precise location, contacts, photos, or files. The microphone is accessed only while you are actively recording for a speaking exercise.

2. How we use information

We use your information to:

3. Sharing with third parties

We share information with the following service providers, each only for the purpose listed:

We do not sell your personal information. We do not share your information with advertisers. We do not allow third parties to use your data for their own marketing purposes.

We may disclose information if required by law, court order, or other legal process, or if necessary to protect the rights, property, or safety of our users or the public.

4. Data retention

We retain your account and learning data for as long as your account is active. If you delete your account (see Section 6), we promptly remove your learning history, attempts, achievements, streak, and notification preferences. Payment records are retained for accounting and tax purposes for up to seven years, but are anonymised so they no longer identify you personally.

Voice recordings are not retained. Crash logs and anonymised analytics events are retained for up to fourteen months, in line with Firebase's default retention settings.

5. Security

We use industry-standard measures to protect your information, including HTTPS encryption for all network traffic, hashed credentials via Firebase Authentication, and access controls on our databases. No system is perfectly secure, however, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information we will notify you and the appropriate authorities as required by applicable law.

6. Your rights

6.1 Access and correction

You can review your profile information, learning progress, and preferences at any time inside the app under the Profile tab. You can edit your display name, goal, and level there.

6.2 Deleting your account

You can permanently delete your account at any time:

Account deletion removes your profile, learning history, attempts, achievements, streak, notification preferences, and game data. As described above, payment records are anonymised but kept for accounting compliance.

6.3 Notifications and microphone

You can disable daily reminders inside the app under Settings → Daily reminder, or in your device's system settings. You can revoke microphone access at any time in your device's system settings; the speaking exercises will become unavailable until you re-grant access.

7. Children's privacy

English Bujhbo is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@bujhbo.com and we will delete it.

8. International data transfers

Some of our service providers (such as Google Firebase and DeepInfra) process data outside Bangladesh. By using English Bujhbo you consent to this transfer. We require all our processors to protect your information to a standard at least as strong as this policy.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If the changes are material we will notify you in the app or by email. Your continued use of English Bujhbo after a change indicates your acceptance of the revised policy.

10. Contact us

For any questions, concerns, or requests about your information, contact us at:

Email: support@bujhbo.com
Address: Dhaka, Bangladesh